rocks stacked on a beach
rocks stacked on a beach

As I mentioned in my previous article, many commercial product and services companies ask customers to use Stack Overflow for ‘Community Support’ rather than their formal support offerings. Many open source projects do the same, mostly because they often don’t have formal support offerings.

It makes sense, using the community for support gives customers and users greater access to experienced resources that rarely avail themselves through formal support offerings. Support teams usually escalate to Engineering when they can’t identify a solution, but Stack Overflow seems to be ‘staffed’ by true Engineering types.

I definitely find the solution to many of…

Photo by <a href=”https://unsplash.com/@matthewwaring?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText">Matthew Waring</a> on <a href=”https://unsplash.com/s/photos/support?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText">Unsplash</a>
Photo by <a href=”https://unsplash.com/@matthewwaring?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText">Matthew Waring</a> on <a href=”https://unsplash.com/s/photos/support?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText">Unsplash</a>

With the pandemic lockdown and losing my job last fall, I am doing a lot more software development lately. I’m a software engineer at heart, but my most recent day jobs have been product manager roles, so until this happened I rarely had much time to do what I love most, which is writing code. I’m having a blast, and I’m making some cool stuff, but with a lot of the projects I worked on lately when I run into serious problems, it is really hard to get the help I need.

When working on a Flutter/Dart app, or a…

John M. Wargo

Software developer, writer, presenter, father, husband, geek. Author of 7+1 books. Mostly web development & non-native mobile development. Love Flutter & React

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